Sales

Sales

Showing the most recent sales invoices for a customer 

While checking a customer’s information or sales invoices, you can easily view the 3 most recent sales invoices for the customer using Copilot Insights. To see the most recent invoices for a customer: Open the customer’s information or a sales invoice. Third parties > Customers Open the Copilot screen (Copilot Insights). Choose the prompt View issued


Showing quotes over 7 days old and sending reminders 

You can easily see a list of your pending quotes over 7 days old using Copilot Insights. To see your quotes over 7 days old: Open the Dashboard or Sales quotes list. Dashboard Sales > Sales quotes Open the Copilot screen (Copilot Insights). Choose the prompt View quotes over 7 days old if you have


Showing upcoming sales invoices and sending reminders 

You can easily see a list of your upcoming sales invoices using Copilot Insights. To see your upcoming sales invoices: Open the Dashboard, the Sales invoices list or a specific sales invoice. Dashboard Sales > Sales invoices Open the Copilot screen (Copilot Insights). Choose the prompt View upcoming sales invoices. Copilot generates an overview of


Showing overdue sales invoices and sending reminders 

You can easily see a list of your overdue sales invoices using Copilot Insights. To see your overdue sales invoices: Open the Dashboard, the Sales invoices list or a specific sales invoice. Dashboard Sales > Sales invoices Open the Copilot screen (Copilot Insights). Choose the prompt View overdue sales invoices. Copilot generates an overview of your overdue sales


Determining price and discount modifications in sales documents 

The Unit price and Discount proposed in sales documents are by default the ones that are configured in the Sales prices and discounts tab of each product or service. When a line in a sales document contains changes to the unit price, an icon (  ) is visible at the end of the line. For


Preventing modification of a sales document 

When you want to prevent a sales document from being modified or transformed to another sales document, you can close it. Closed documents can still be copied. To close a sales document: Access the sales documents list for the chosen document. Sales > Sales quotes Sales > Sales orders Sales > Sales delivery notes Edit


Recording payments for sales and purchase invoices 

When you have recorded sales or purchase invoices that you submitted to your customers or received from your suppliers, you can easily record the payments for these invoices. The process for sales and purchases is very similar. Both are described in the steps below. Prerequisites The invoice you want to record the payment for is


Copying sales documents 

You can create a copy of a sales document, independent from its type or status. You can choose a new Customer, Date or Document prefix for the copied document, but the prices, discounts and other amounts are no recalculated for the new customer, they remain exact duplicates of the values in the original document. To


Attaching documents to products and services 

Attach documents to existing products and services to add more information, images of the product, manuals and so on. Authorised document formats are: PDF Word (doc, docx, rtf, etc.) Excel (xslx, xls, xlsm, slk, csv, etc.) PowerPoint (ppt) Outlook message Archive (zip) Text (txt) Image (jpg, jpeg, png, gif, bmp, svg, tif, tiff, psd, heic,


Customising PDF files for sales documents 

You can customise the look of the documents created when you email your sales documents as PDF files to your customers. To customise your PDF files: Access your documents settings: Setting > Sales and purchases – Document preferences Choose the location for the Business logo, Business details, Customer address and Product or service description by



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