General  Configuration

Troubleshooting technical issues 

If you are experiencing the technical difficulties described below, please make sure your system meets the recommended technical prerequisites for optimal use of Sage Active: Frozen screens Inability to scroll through pages Inability to view certain PDFs Inability to upload a purchase invoice Inability to insert a logo Inability to save a new sequence number


Changing the ledger account linked to a bank account 

When making changes to your accounting configuration, you might need to associate a new ledger account with an existing bank account. To change the ledger account linked to a bank: Go to Bank Accounts and Cash. Banks accounts and cash On the bank tile, click  and then choose Edit. In the side panel, select the


Advice for importing third parties: Spanish legislation 

To import third party’s in Sage Active, you need to enter your data in the import template or a file that follows the same structure. This article helps ensure that you input the data in the format required to reduce the potential for errors. Before entering any data, you need to ensure your file includes


Advice for importing third parties: German legislation 

To import third party’s in Sage Active, you need to enter your data in the import template or a file that follows the same structure. This article helps ensure that you input the data in the format required to reduce the potential for errors. Before entering any data, you need to ensure your file includes


Advice for importing third parties: French legislation 

To import third party’s in Sage Active, you need to enter your data in the import template or a file that follows the same structure. This article helps ensure that you input the data in the format required to reduce the potential for errors. Before entering any data, you need to ensure your file includes


Extending the length of your ledger accounts: French legislation 

You can extend the length of the subaccount codes in your chart of accounts if this is required for your business needs. This process is irreversible Once you extend the length of your subaccount codes, you cannot decrease them again. The process to extend your subaccount codes applies to all subaccounts of a specified length.


Extending the length of your ledger accounts: Spanish legislation 

You can extend the length of the subaccount codes in your chart of accounts if this is required for your business needs. This process is irreversible Once you extend the length of your subaccount codes, you cannot decrease them again. To extend a subaccount: Access your Accounting configuration. Settings > Accounting – Accounting configuration Extend


Showing or hiding the post details screen when posting invoices 

When posting sales or purchase invoices, the Post invoice screen allows you to personalise several aspects of the resulting journal entry, depending on the invoice type: Sales: Journal and Description for the journal entry Purchases: Journal, Posting date and Description for the journal entry If you do not want to see this screen appear the



Accounting configuration: German legislation 

Before carrying out accounting operations, the various accounting elements should be configured. In Accounting configuration, you can set a default account length as well as the default third party, sales and tax accounts. This configuration process formalises the accounts in use and sets the methods for encoding different operations, such as purchases, sales, and taxes.



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