General

Why are some functions partly or completely missing from my Sage Active? 

Sage Active has multiple versions or tiers: Sage Active Starter and Sage Active Essentials. Each tier includes a selection of features and functions fine-tuned for its users. Furthermore, certain functions in Sage Active are only available for certain accounting legislations. Features that function differently per legislation are clearly explained in the articles on the online


Using Copilot Insights to help manage your business 

Sage Active allows you to use the Sage Copilot AI to enhance your decision making through the use of Insights. Insights shows you relevant information, results, reports and more in relation to the screen you are using. When Insights is available for a subject, you will see a button Insights at the top of the


Extending the length of your ledger accounts: French legislation 

You can extend the length of the subaccount codes in your chart of accounts if this is required for your business needs. This process is irreversible Once you extend the length of your subaccount codes, you cannot decrease them again. The process to extend your subaccount codes applies to all subaccounts of a specified length.


Extending the length of your ledger accounts: Spanish legislation 

You can extend the length of the subaccount codes in your chart of accounts if this is required for your business needs. This process is irreversible Once you extend the length of your subaccount codes, you cannot decrease them again. To extend a subaccount: Access your Accounting configuration. Settings > Accounting – Accounting configuration Extend


Showing or hiding the post details screen when posting invoices 

When posting sales or purchase invoices, the Post invoice screen allows you to personalise several aspects of the resulting journal entry, depending on the invoice type: Sales: Journal and Description for the journal entry Purchases: Journal, Posting date and Description for the journal entry If you do not want to see this screen appear the



Cancelling your Sage Active subscription 

You have the option to cancel your Sage Active subscription at any time should you decide to do so. The cancellation period for your Sage Active subscription is at least 30 days from the date that you request cancellation. Cancellation will then take effect on the next effective date as per your terms and conditions.


Accounting configuration: German legislation 

Before carrying out accounting operations, the various accounting elements should be configured. In Accounting configuration, you can set a default account length as well as the default third party, sales and tax accounts. This configuration process formalises the accounts in use and sets the methods for encoding different operations, such as purchases, sales, and taxes.


Accounting configuration: Spanish legislation 

Before carrying out accounting operations, the various accounting elements should be configured. In Accounting configuration, you can set a default account length as well as the default third party, sales and tax accounts. This configuration process formalises the accounts in use and sets the methods for encoding different operations, such as purchases, sales, and taxes.


Accounting configuration: French legislation 

Before carrying out accounting operations, the various accounting elements should be configured. In Accounting configuration, you can set a default account length as well as the default third party, sales and tax accounts. This configuration process formalises the accounts in use and sets the methods for encoding different operations, such as purchases, sales, and taxes.



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