If you are experiencing technical difficulties such as a frozen screen, inability to scroll, or general slowness, please make sure your system meets the recommended technical prerequisites for optimal use of Sage Active.
Operating System / browser
Operating System | Browser | Compatibility |
---|---|---|
Windows | Chrome | Yes |
Edge | Yes | |
Mac OS | Chrome | Yes |
Edge | Yes | |
Safari | Limited* | |
iPadOS | Safari | Limited* |
Android | Chrome | Limited* |
*Limited compatibility
The dashboard on the home page is fixed and does not scroll on some systems. To display all information on this screen when using an Apple operating system, modify the zoom value or use the Chrome browser.
Devices and display size
Sage Active is designed for use on desktop computers, laptops, or tablets with the following specifications:
- Minimum screen size: 12 inches.
- Recommended screen size: 15 inches.
Screen resolution
The recommended resolution for Sage Active is Full HD 1920×1080.
Bandwidth
A stable internet connection with a minimum speed of 10 Mbps is recommended for smooth use of Sage Active.
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