SXP

2-factor authentication adds extra security to your Sage account. Read more about how to set up 2FA. Every time you log in, you need to provide a code to verify that it’s you. For Sage users, this means ensuring that 2FA is set up for each individual user. If you haven’t set up 2FA yourself, …

Follow the steps in this guide if you have lost access to your 2FA device permanently or if you want to change the mobile number or device you use. If you can’t access your device temporarily, read how to log in without your 2FA device. Every user needs their own set of login credentials, as …

To enhance security for customers, 2FA is now mandatory in Sage products from 29 February 2024. You cannot permanently remove 2FA from your account but you can remove or reset the device you authenticate with. There may be instances where you need to remove and setup 2FA again. If you have lost or replaced your …

2-factor authentication adds extra security to your Sage account. Every time you log in, you need to provide a code to verify it’s you. Once you setup 2FA, you can opt to have your Sage product ‘remember’ you for the next time you log in. We recommend that you always set up your own user …

If you do not have access to your 2FA device temporarily, you can still log in using your 24-digit recovery code or recovery method. Log in using your recovery code Your 24-digit recovery code is given to you when you set up 2FA. If you do not have it, follow the steps for if you’ve …

Here’s how you can update the business owner details and any user email addresses. Change email address With a Sage account, you will access most of your products and services using the same email address and password. Your email address will update automatically for most Sage products and services. To change your email address: Select …

After reading this topic, you will know: How to select date ranges for your search. Which categories you can filter by. How to apply filters and search while using them.   Only the Business owner has access to the logs. The business owner is the first user that is created for the business. This tool …

In Sage Active, you can add users and assign them roles to help manage your business processes. The number of users you can add without additional charges, depends on your subscription type. To manage users, you need to be logged in as an administrator. Add a new user Go to the name of your business …