Remove 2-factor authentication (2FA)

12 April 2024 | 2313 

To enhance security for customers, 2FA is now mandatory in Sage products from 29 February 2024.

You cannot permanently remove 2FA from your account but you can remove or reset the device you authenticate with.

There may be instances where you need to remove and setup 2FA again.

If you have lost or replaced your device, read how to change your 2FA device.

If you have setup 2FA but multiple people need to login, read 2FA for multi-user Sage accounts.

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