SXP

Your Sage Active subscription may be suspended for various reasons, such as an expired credit card or a need to resubmit your existing payment and billing information for technical purposes. To reactivate your subscription, please provide your current payment and billing information to Sage. You can effortlessly complete this process via your Home page, provided …

To change the registered business name or address, you must be the business owner. It is not possible to transfer the ownership of your licence or subscription. Change your registered business name Go to your business name in the upper right-hand corner. Select Manage business account. In the Business details tab, enter your new Business …

To manage your payment details, you must log in as the business owner or have relevant permissions to manage subscriptions. Select your business name in the upper right-hand corner and then select Manage business account. Select Payment and billing details on the left to review your payment details. To change payment details, select Edit payment …

To review your Sage invoices, you must log in as the business owner or have relevant permissions to manage subscriptions. From the navigation bar, select your business name, then Manage business account. Select the Invoices tab. Select the invoice you want to view to open it in a new browser tab or window. Use the …

You can add multiple businesses to your Sage account. This allows you to easily switch between businesses without the need for multiple login details. Adding a business Log in to your Sage account. Select Home from the navigation menu. Select Add a business. Follow the on-screen instructions to enter your business details. Select the services …

To upgrade or downgrade your subscription, you must log in as the business owner or have relevant permissions to manage subscriptions. Select your business name, then select Manage business account from the dropdown menu. Select the Subscriptions tab. Here you can view your current subscriptions. Select Manage subscriptions. Modify your subscriptions as needed. Review the …

You can manage user roles to give users different levels of permission for specific areas of Sage Active. Select Manage users from the list containing your business in the upper right hand corner. Edit the chosen user. Add or remove a Product and Role in the Roles and permissions section. Save your changes. Return to …

Follow the steps below to review and change your cookie settings. Go to Profile then My profile in the upper right-hand corner of the page. Select Privacy and consent from the options on the left. Select Manage your cookie settings to review the settings: If you want to consent to all the cookies that we …

An authenticator app is a security tool used for two-factor authentication (2FA) that enhances the security of online accounts. It generates a Time-based One Time Password (TOTP), a temporary code, which you use in addition to your regular password to log into an account. This extra layer of security is crucial as it significantly reduces …

Follow the steps in this guide to log into Sage products with 2FA enabled. This guide is for users that have already set up 2FA. If you have not set up 2FA yet, read how to set up 2-factor authentication. Visit the Sage login portal (opens in a new tab). Select the Sage product you want …