Changing your business name or address


To change the registered business name or address, you must be the business owner. It is not possible to transfer the ownership of your licence or subscription.

Change your registered business name

  1. Go to your business name in the upper right-hand corner. Select Manage business account.
  2. In the Business details tab, enter your new Business name.
  3. You can also update your website and contact information from this screen.
  4. Select Save.
  5. Choose Back to product to return to your product.

Change your registered business address

  1. Go to your business name in the upper right-hand corner. Select Manage business account.
  2. In the Business details tab, enter your new address.
  3. You can also update your website and contact information from this screen.
  4. Select Save.
  5. Choose Back to product to return to your product.

Change your billing address

Your billing address is what Sage uses for your invoices from us for your subscription.

You need to contact us to have this updated. The method for contacting us depends on your legislation.

French legislation

By creating a support request in Sage Active:

  1. Access the personalised help.

    Help > Help Centre > Get personalised help

  2. Create a new request detailing the change of your billing address.

German legislation

  • By email: Send an email to [email protected] and our customer service team will deal with your request promptly and guide you through the process.
  • By phone: You can call our customer service team on +(49)(0)69 50007 6262. The team are available to assist you with any questions that you have.
    Monday to Friday from 10:00 a.m. to 2:00 p.m.

Spanish legislation

By phone: You can call our customer service on +(34) 919 16 17 17. The team are available to assist you with any questions that you have.

  • September to June: Monday to Thursday from 9:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 6:00 p.m. Friday from 9:00 a.m. to 3:00 p.m.
  • July and August: Monday to Friday from 8:00 a.m. to 3:00 p.m.

 

Add a Trading as name for your sales invoices

You may use a trading as name separate from your registered business name. Enter this by following these steps. This will update the business name that shows on the sales invoices you send to your customers.

  1. Go to your business name in the upper right-hand corner. Select Manage business account.
  2. Select Business details.
  3. Enter your trading as name in the Business name box.
  4. Select Save.
  5. Choose Back to product to return to your product.

Was this content helpful to you?


Would you like to add some helpful comment here?

All the fields of this form are mandatory.

   
 

Check our other resources