#Germany

Finishing and resuming recurring invoices 

Finishing and resuming recurring invoices allows you to halt the automatic generation of sales invoices and restart them if needed. These features are useful for managing changes in service delivery or customer needs without having to recreate the entire recurring invoice schedule. Finishing a recurring invoice sets the end date to the current date, effectively


Generating recurring sales invoices 

Sage Active can simplify your sales process by automatically generating invoices at regular intervals, such as daily, weekly, monthly, annually and more. These invoices are commonly used for subscription services, memberships, or any other type of ongoing service or product. To begin generating recurring invoices for a customer, simply create a recurrence template that includes


Sharing an idea to improve Sage Active 

Feedback and ideas drive meaningful improvements to the platform, shaping the roadmap to deliver solutions that meet your needs. ​This is the reason why we introduced the Ideas portal. The Ideas Portal enables:​ The feedback submission​ voting on suggestions​ active participation in the development process​   The Ideas Portal is your dedicated space to share


Personalising sales document numbers 

You can effortlessly personalise the format of your sales document numbers to suit your specific needs. To customize your sales document numbers, start by creating one or more Sequence numbers for each document type. These Sequence numbers act as templates for your document number layout. When generating a sales document, simply select the appropriate sequence


Showing best-selling products and services for a customer 

While checking a customer’s information or sales invoices, you can easily view the best-selling products or services for the customer using Copilot Insights. To see the best-selling products or services for a customer: Open the customer’s information or a sales invoice. Third parties > Customers Sales > Sales invoices Open the Copilot screen (Copilot Insights).


Managing advance payment invoices 

When creating sales documents like quotes, orders, delivery notes or invoices, you can request an advance payment from your customer. Sage Active streamlines this process by allowing you to easily formalise the advance payment through an advance payment invoice, directly based on the current sales document. Managing your advance payment invoice involves several steps: Create


Troubleshooting technical issues 

If you are experiencing the technical difficulties described below, please make sure your system meets the recommended technical prerequisites for optimal use of Sage Active: Frozen screens Inability to scroll through pages Inability to view certain PDFs Inability to upload a purchase invoice Inability to insert a logo Inability to save a new sequence number


Using units of measurement with your products or services 

Adding Units of measurement to your products or services allows you to better reflect the quantities that your business uses and create more specific and accurate sales documents. In Sage Active, you can adjust the unit of measurement and unit price for the relevant product or service. Each unit has a predefined number of decimals


Changing the ledger account linked to a bank account 

When making changes to your accounting configuration, you might need to associate a new ledger account with an existing bank account. To change the ledger account linked to a bank: Go to Bank Accounts and Cash. Banks accounts and cash On the bank tile, click  and then choose Edit. In the side panel, select the


Showing overdue purchase invoices 

You can easily see a list of your overdue purchase invoices using Copilot Insights. To see your overdue purchase invoices: Open the Dashboard or Purchase invoices list. Dashboard Purchase invoices Open the Copilot screen (Copilot Insights). Choose the prompt View overdue purchase invoices. Copilot generates an overview of your overdue purchase invoices and a list



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